Privacy Policy
Last updated: 03/25/2025
Dropvet (hereinafter "we") is committed to protecting your personal data in accordance with the GDPR. This policy explains how we collect, use, and protect your information.
1. Data collected
We collect:
Data provided: Name, email, address, telephone (during purchase or registration).
Data collected automatically: Cookies, IP address, navigation (via Google Analytics, Klaviyo).
2. Use of data
Your data is used for:
Manage your orders and account.
Communicate with you and improve our services.
Send promotional offers (with your consent).
3. Sharing data
We share certain data with:
Payment providers (Stripe, PayPal).
Carriers (Colissimo, DHL).
Marketing tools (Google Analytics, Klaviyo, Facebook Pixel).
4. Security and conservation
We apply strict security measures (HTTPS, encryption, restricted access). Your data is kept for as long as necessary.
5. Your rights
You can ask:
Access, correction or deletion of your data.
Opposition to marketing emails.
Contact us at service-client@dropvet.com.
6. Cookies
We use cookies to improve your user experience. You can manage them through your browser settings.
7. Modifications
This policy may be updated. Changes will be indicated on this page.
8. Contact
Email: customer-service@dropvet.com
Address: Dropvet, 60 rue François 1er, Paris
Telephone: 06.77.14.25.61